Dimensiones Culturales como factores determinantes en la eficacia del Marketing de Influencia
Palabras clave:
marketing, CulturaResumen
Este estudio investiga la influencia de las Dimensiones Culturales de Hofstede en la eficacia del Marketing de Influencia. Utilizando una metodología cuantitativa, aplicamos una encuesta a 319 jóvenes usuarios de redes sociales (de 18 a 28 años) para medir sus respuestas a las Dimensiones Culturales y su comportamiento de compra influenciado por influenciadores digitales. El análisis mostró que, con el Compromiso del consumidor como variable mediadora, las dimensiones de Indulgencia, Evasión de la Incertidumbre y Orientación a Largo Plazo tienen un impacto significativo en el nivel de Compromiso de los consumidores, que, a su vez, afecta la eficacia del Marketing de Influencia. Concluimos que el Compromiso del consumidor es crucial para entender cómo las Dimensiones Culturales influyen en la eficacia del Marketing de Influencia, sugiriendo que tales estrategias deben ser adaptadas a las características culturales del público objetivo.
Citas
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
Baumgartner, H., & Homburg, C. (1996). Applications of structural equation modeling in marketing and consumer research: A review. International Journal of Research in Marketing, 13(1), 139-161. https://doi.org/10.1016/0167-8116(95)00038-0
Blanchard, O. (2011). Social media ROI. Indianapolis, IN: QUE.
Boyd, D., & Ellison, N. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1). https://doi.org/10.1111/j.1083-6101.2007.00393.x
Brake, D. K., & Safko, L. (2010). A Bíblia da Mídia Social (4ª ed.). São Paulo: Novatec Editora.
Brown, D., & Hayes, N. (2008). Influencer Marketing: Who really influences your customers?. Routledge.
Chetioui, Y., Benlafqih, H., & Lebdaoui, H. (2019). How fashion influencers contribute to consumers’ purchase intention. Journal of Fashion Marketing and Management: An International Journal. https://doi.org/10.1108/JFMM-08-2019-0157
De Veirman, M., Cauberghe, V., & Hudders, L. (2016). Marketing através de influenciadores do Instagram: O impacto do número de seguidores e da divergência do produto na atitude da marca. International Journal of Advertising, 36(5), 798-828. https://doi.org/10.1080/02650487.2017.1348035
Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, 37 (1), 90-92. https://doi.org/10.1016/j.pubrev.2010.11.001
Haenlein, M., Anadol, E., Farnsworth, T., Hugo, H., Hunichen, D., & Welte, D. (2020). Navigating the New Era of Influencer Marketing: How to Be Successful on Instagram, TikTok, & Co. California Management Review, 63(1), 5-25. https://doi.org/10.1177/0008125620958166
Hair, J. F., Black, W., Babin, B., Anderson, E., & Tatham, R. (2009). Análise Multivariada de Dados. Porto Alegre: Bookman.
Hofstede, G., & Minkov, M. (2013). Values Survey Module 2013 Manual. Available online at: https://geerthofstede.com/wp-content/uploads/2016/07/Manual-VSM-2013.pdf. Acesso em: 19 mai. 2023.
Hofstede, G. (1980). Culture’s Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage Publications.
Hofstede, G. (2001). Culture’s Consequences, (Second Edition): Comparing Values, Behaviors, Institutions and Organizations Across Nations. Thousand Oaks, CA: Sage Publications.
Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and Organizations: Software of the Mind (Revised and Expanded Third Edition). New York: McGraw Hill.
Hofstede, G., & McCrae, R. R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross-Cultural Research, 38(1), 52-88. https://doi.org/10.1177/1069397103259443
House, R., Javidan, M., Hanges, P., & Dorfman, P. (2002). Understanding Cultures and Implicit Leadership Theories Across the Globe: An Introduction to Project GLOBE. Journal of World Business, 37(1), 3-10. https://doi.org/10.1016/S1090-9516(01)00069-4
Iacobucci, D., Saldanha, N., & Deng, X. (2007). Mediation on mediation: Evidence that structural equation models perform better than regressions. Journal of Consumer Psychology, 17(2), 139-153. https://doi.org/10.1016/S1057-7408(07)70020-7
Khamis, S., Ang, L., & Welling, R. (2016). Self-branding, ‘micro-celebrity’ and the rise of Social Media Influencers. Celebrity Studies, 8(1), 1-18. https://doi.org/10.1080/19392397.2016.1218292.
Khan, U., & Dhar, R. (2006). Licensing effect in consumer choice. Journal of Marketing Research, 43(2), 259-266. https://doi.org/10.1509/jmkr.43.2.259
Kilsheimer, J. (1993). Status Consumption: The Development and Implications of a Scale Measuring the Motivation to Consume for Status. https://doi.org/10.1080/10696679.1999.11501839
Kinard, B.R. and Capella, M.L. (2006), "Relationship marketing: the influence of consumer involvement on perceived service benefits", Journal of Services Marketing, Vol. 20 No. 6, pp. 359-368. https://doi.org/10.1108/08876040610691257
Kotler, P. (1998). Administração de Marketing: Análise, Planejamento, Implementação e Controle (5ª ed.). São Paulo: Atlas.
Kotler, P., & Keller, K. L. (2006). Administração de Marketing (12ª ed.). São Paulo: Prentice Hall.
Lemos, A., & Lévy, P. (2010). O futuro da internet: Em direção a uma ciberdemocracia planetária. São Paulo: Paulus.
Leung Fine, F., Gu, F. F., & Palmatier, R. W. (2022). Online Influencer Marketing. Journal of the Academy of Marketing Science, 50(2), 226-251. https://doi.org/10.1007/s11747-021-00829-4
Lin, H., & Kalwani, M. U. (2018). Culturally contingent electronic word-of-mouth signaling and screening: A comparative study of product reviews in the United States and Japan. Journal of International Marketing, 26(2), 80-102. https://doi.org/10.1509/jim.17.0016
Lou, C., & Yuan, S. (2019). Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media. Journal of Interactive Advertising, 19(1), 58-73. https://doi.org/10.1080/15252019.2018.1533501.
Marques, P. J. N. (2014). O Impacto da Cultura no Comportamento do Consumidor: Uma Abordagem Geral, Faculdade de Economia, Universidade de Coimbra, Coimbra. https://hdl.handle.net/10316/27344
Mazzon, J. A. (1978). Formulação de um modelo de avaliação e comparação de modelos em marketing, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo, São Paulo. https://doi.org/10.11606/D.12.1978.tde-29102021-113505
Mingxia, Z., Quan, R., & Xuan, K. (2006). The impact of Sino‐western cultural differences on IT products consumption. Journal of Technology Management in China, 1(2), 159-173. https://doi.org/10.1108/17468770610670965.
Moreira, A. S., & Tamayo, A. (1999). Escala de significado do dinheiro: DesEnvolvimento e validação. Psicologia: Teoria e Pesquisa, 15(2), 93-105. https://doi.org/10.1590/S0102-37721999000200002
Petrescu, M. (2013). Marketing research using single-item indicators in structural equation models. Journal of the Academy of Marketing Science, 41(1), 65-84. https://doi.org/10.1057/jma.2013.7
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. https://doi.org/10.3758/BF03206553
Salmon, C. T. (1986). Perspectives on Involvement in Consumer and Communication Research. In B. Dervin & M. J. Voigt (Eds.), Progress in Communication Sciences (Vol. 7, pp. 243-268). Norwood, NJ: Ablex. https://doi.org/10.1177/0016549204045920
Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7(4), 422-445. https://doi.org/10.1037/1082-989X.7.4.422
Solomon, M. R. (2002). O Comportamento do consumidor: comprando, possuindo e sendo (5ª ed.). Porto Alegre: Bookman.
Statista. (2023). Influencer Marketing in Brazil. Disponível em: https://www.statista.com/study/112580/influencer-marketing-in-brazil Acesso em: 3 mar. 2023.
Statista (2023). Infographic: The Influence of Influencers. Statista Infographics. Disponível em: https://www.statista.com/chart/24933/share-of-respondents-saying-they-purchased-something-because-of-influencers/?utm_source=Statista+Newsletters&utm_campaign=8b95128c1e-All_InfographTicker_daily_COM_AM_KW18_2022_Fr_COPY&utm_medium=email&utm_term=0_662f7ed75e-8b95128c1e-315040133&_ga=2.129337420.1522657386.1679351744-1629876154.1679351744. Acesso em: 12 abr. 2023. https://www.statista.com/topics/2045/internet-usage-in-brazil/#topicOverview
Szakal, A. C., Brătucu, G., Ciobanu, E., Chitu, I. B., Mocanu, A. A., & Ialomit, G. (2024). Exploring Influencing Marketing—Consumer Insights and Creators’ Perspectives. Sustainability, 16, 1845. https://doi.org/10.3390/su16051845
Tamashiro, L., Da Silva, H., Zimmermann, S., & Careta, C. (2017). Influenciadores digitais: De fenômeno da internet a ferramenta de comunicação de marketing. XX Seminários em Administração. Disponível em: https://login.semead.com.br/20semead/anais/arquivos/2340.pdf. Acesso em: 16 mai. 2023.
Veblen, T. (1899). The Theory of the Leisure Class.
Zalesnik, A., & Vries, M. F. R. K. (1981). O poder e a mente empresarial (Trad. R. Chiguetto & O. Chiguetto). São Paulo: Pioneira.
Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of consumer research, 37(2), 197-206. https://doi.org/10.1086/651257
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2025 Beatriz Satcheki Skowronski, Maria Isabel de Abreu Pereira, Thais Lima Canuto, Vinicius Tognozzi Fabri, Rafael Laitano Lionello

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Declaro que o presente artigo é original, não tendo sido submetido à publicação, quer em sua totalidade quer em parte, em qualquer outro periódico nacional ou internacional. Declaro, ainda, que, uma vez publicado no International Journal of Business & Marketing (IJBMKT), o mesmo jamais será submetido por mim ou por qualquer um dos demais coautores a qualquer outro periódico. Através deste instrumento, em meu nome e em nome dos demais coautores, porventura existentes, cedo os direitos autorais do referido artigo ao International Journal of Business & Marketing (IJBMKT) e declaro estar ciente de que a não observância deste compromisso submeterá o infrator a sanções e penas previstas na Lei de Proteção de Direitos Autorais (nº 9609, de 19/02/98).




