Marketing Estratégico e Tático

Qual a Participação do Setor de Marketing dentro das Organizações?

Autores/as

  • Rodrigo Heldt
  • Luiz Antonio Slongo

DOI:

https://doi.org/10.18568/ijbmkt.2.2.77

Palabras clave:

Papel do Marketing. Marketing estra- tégico. Marketing tático. Múltiplos estudos de caso.

Resumen

Diante das diversas discussões a respeito de quais deveriam ser as atividades do marketing para que recupere seu espaço estratégico dentro das organizações, o objetivo do presente estudo é investigar a atuação do setor de marketing em diferentes empresas. Para tanto, o método utilizado foi o de múltiplos estudos de caso, nos quais oito proposições sobre quais deveriam ser as atividades táticas e estratégicas do marketing foram investigadas em 13 empresas. Além disso, avaliou-se também a percepção de executivos de outros departamentos em relação à contribuição do setor de marketing para o desenvolvimento da empresa. Os resultados evidenciam que em algumas empresas o marketing não possui qualquer papel estratégico, enquanto em outras é peça fundamental, comprovando a importância do setor de marketing, quando bem estruturado.

Biografía del autor/a

Rodrigo Heldt

Mestre (UFRGS). Doutorando (UFRGS)

Luiz Antonio Slongo

Doutor (USP). Professor Adjunto (UFRGS)

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Publicado

2017-08-31

Cómo citar

Heldt, R., & Slongo, L. A. (2017). Marketing Estratégico e Tático: Qual a Participação do Setor de Marketing dentro das Organizações?. International Journal of Business Marketing, 2(2), 21–34. https://doi.org/10.18568/ijbmkt.2.2.77

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