Efeitos do Tempo da Música Ambiente sobre a Busca por Variedade do Consumidor Brasileiro: Evidências Empíricas e Quantitativas
DOI:
https://doi.org/10.18568/ijbmkt.10.2.347Keywords:
Música ambiente, Comportamento do consumidor, Marketing sensorialAbstract
Variety seeking represents a central aspect of consumer behavior, particularly in consumption contexts characterized by high product availability and intense sensory stimuli. Although international studies indicate that environmental factors such as background music influence purchase decisions, empirical evidence in the Brazilian context remains limited. Accordingly, this study examines the effect of background music tempo on Brazilian consumers’ variety-seeking behavior, investigating the mediating role of emotional arousal and the moderating effect of music familiarity. A quantitative and explanatory empirical study was conducted using an experimental design with 472 adult Brazilian consumers exposed to fast- and slow-tempo musical stimuli. Data were analyzed using descriptive statistics, analysis of variance (ANOVA), and mediation and moderation models through the PROCESS procedure. The results indicate that fast-tempo background music increases variety-seeking behavior, with this effect mediated by arousal and strengthened by music familiarity. The study contributes to the sensory marketing and consumer behavior literature and offers relevant managerial implications.
References
Ali, S. O., & Peynircioğlu, Z. F. (2010). Intensity of emotions conveyed and elicited by familiar and unfamiliar music. Music Perception, 27(3), 177–182. DOI: https://doi.org/10.1525/mp.2010.27.3.177
Alpert, J. I., & Alpert, M. I. (1990). Music influences on mood and purchase intentions. Psychology & Marketing, 7(2), 109–133. DOI: https://doi.org/10.1002/mar.4220070204
Andrade, N. A. (2023). Comportamento do consumidor aplicado ao neuromarketing. Freitas Bastos.
Belk, R. W. (1988). Possessions and the extended self in consumer behavior. Journal of Consumer Research, 15(2), 139–168. DOI: https://doi.org/10.1086/209154
Bettman, J. R., Luce, M. F., & Payne, J. W. (1998). Constructive consumer choice processes. Journal of Consumer Research, 25(3), 187–217. DOI: https://doi.org/10.1086/209535
Berger, J. (2013). Contagious: Why things catch on. New York, NY: Simon & Schuster.
Bruner, G. C. (1990). Music, mood, and marketing. Journal of Marketing, 54(4), 94–104. DOI: https://doi.org/10.1177/002224299005400408
Damásio, A. (1994). Descartes’ error: Emotion, reason, and the human brain. New York, NY: Putnam.
Etkin, J., & Mogilner, C. (2016). Does variety among activities increase happiness? Journal of Consumer Research, 43(2), 210–229. DOI: https://doi.org/10.1093/jcr/ucw021
Hahn, M., & Hwang, I. (1999). Effects of tempo and familiarity of background music on message processing. Psychology & Marketing, 16(8), 659–675. DOI: https://doi.org/10.1002/(SICI)1520-6793(199912)16:8<659::AID-MAR3>3.0.CO;2-S
Hayes, A. F. (2018). Introduction to mediation, moderation, and conditional process analysis. New York, NY: Guilford Press.
Hoffman, D. L., & Novak, T. P. (1996). Marketing in hypermedia computer-mediated environments. Journal of Marketing, 60(3), 50–68. DOI: https://doi.org/10.1177/002224299606000304
Kahneman, D. (2003). Maps of bounded rationality. American Economic Review, 93(5), 1449–1475. DOI: https://doi.org/10.1257/000282803322655392
Kahneman, D. (2011). Thinking, fast and slow. New York, NY: Farrar, Straus and Giroux.
Kulkarni, P., & Kolli, H. (2022). Sensory marketing theory: how sensorial stimuli influence consumer behavior and subconscious decision-making. Journal of Student Research, 11(3), 1-15. DOI: https://doi.org/10.47611/jsrhs.v11i3.3403
Ratner, R. K., & Kahn, B. E. (2002). The impact of private versus public consumption on variety-seeking behavior. Journal of Consumer Research, 29(2), 246–257. DOI: https://doi.org/10.1086/341574
Rodríguez-Ulcuango, O. M., Guerra-Flores, C. O., Sánchez-Chávez, R. F., & Cedeño-Ávila, G. M. (2025). Sensorial marketing within consumer behavior: bibliometric analysis and future trends. Cogent Business & Management, 12(1), 2503422. DOI: https://doi.org/10.1080/23311975.2025.2503422
Solomon, M. R. (2018). Consumer behavior: Buying, having, and being (12th ed.). Pearson.
Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. DOI: https://doi.org/10.1509/jmkg.68.1.1.24036
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Norberto Almeida de Andrade, ERIC DAVID COHEN, WELLINGTON FERNANDO BASTOS, RICARDO DA SILVA SANTANA, PEDRO DORNAS CIPRIANI, RAFAEL MACEDO CUNHA

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.




