Efeitos do Tempo da Música Ambiente sobre a Busca por Variedade do Consumidor Brasileiro: Evidências Empíricas e Quantitativas
Keywords:
Música ambiente, Comportamento do consumidor, Marketing sensorialAbstract
Variety seeking represents a central aspect of consumer behavior, particularly in consumption contexts characterized by high product availability and intense sensory stimuli. Although international studies indicate that environmental factors such as background music influence purchase decisions, empirical evidence in the Brazilian context remains limited. Accordingly, this study examines the effect of background music tempo on Brazilian consumers’ variety-seeking behavior, investigating the mediating role of emotional arousal and the moderating effect of music familiarity. A quantitative and explanatory empirical study was conducted using an experimental design with 472 adult Brazilian consumers exposed to fast- and slow-tempo musical stimuli. Data were analyzed using descriptive statistics, analysis of variance (ANOVA), and mediation and moderation models through the PROCESS procedure. The results indicate that fast-tempo background music increases variety-seeking behavior, with this effect mediated by arousal and strengthened by music familiarity. The study contributes to the sensory marketing and consumer behavior literature and offers relevant managerial implications.
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Copyright (c) 2026 Norberto Almeida de Andrade, ERIC DAVID COHEN, WELLINGTON FERNANDO BASTOS, RICARDO DA SILVA SANTANA, PEDRO DORNAS CIPRIANI, RAFAEL MACEDO CUNHA

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