Ajuste entre Marketing Analytics e Cultura Organizacional

Desenvolvimento e validação da escala

Autores

  • ALAMIR COSTA LOURO UFES
  • Jurij Jaklič Faculty of Economics, University of Ljubljana
  • Marcelo Moll Brandão UFES

DOI:

https://doi.org/10.18568/ijbmkt.8.1.257

Palavras-chave:

Marketing Analytics, Cultura Organizacional, Ajuste, Desenvolvimento de Escala

Resumo

Objetivo – O propósito deste trabalho é desenvolver uma escala para um construto de ajuste (fit) com base em Marketing Analytics e Cultura Organizacional. Desenho/metodologia/abordagem – A pesquisa foi realizada em duas etapas: o desenvolvimento passo a passo de uma escala é documentado com uma análise fatorial confirmatória, também foi realizada uma análise de correlação com outros construtos importantes do Marketing. Resultados – O presente trabalho forneceu um desenvolvimento de escala detalhado para um construto de ajuste permitindo testes de sua correlação com o desempenho organizacional, as capabilidades de Marketing e a capacidade de absorção. Ele sugere explorar o papel da mediação com outras capabilidades como o mecanismo que habilita o Ajuste entre Marketing Analytics e a Cultura Organizacional de forma a impactar o desempenho. Implicações práticas – Os autores permitiram que gerentes entendessem como o Marketing Analytics funciona, e o que os gestores precisam desenvolver e articular com suas equipes de trabalho envolvidas no aprendizado do conhecimento de mercado. A expertise dessas equipes é utilizada para reconhecer o valor de novos conhecimentos de mercado, assimilando-os e aplicando-os como informações analíticas. Originalidade/valor – O novo construto de segunda ordem visa reduzir a lacuna das capabilidades de Marketing, na literatura, usando a abordagem de seu ajuste com a cultura.

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Publicado

2023-06-14

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COSTA LOURO, A., Jaklič, J., & Brandão, M. M. (2023). Ajuste entre Marketing Analytics e Cultura Organizacional: Desenvolvimento e validação da escala. International Journal of Business and Marketing, 8(1), 45–61. https://doi.org/10.18568/ijbmkt.8.1.257

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